New Zealand
New Zealand Food Safety Authority (NZFSA) in the Ministry of Agriculture and Forestry
Phone: +64 4 894 2500 for Industry related enquiries or 0800 NZFSA1 (0800 693 721) (Free Call within New Zealand) for all consumer related enquiries.
Fax: +64 4 894 2501
Website: http://www.foodsafety.govt.nz/
Email:nzfsa.info@maf.govt.nz
Contact the NZFSA in the Ministry of Agriculture and Forestry if your inquiry relates to general food compliance issues (and you don’t know where to start) or if your inquiry relates to:
- primary production
- manufacturers and processors
- wholesalers
- food transport vehicles
- information on correct labelling
- publications
- registration of food businesses
- food safety programs, auditing and inspections
- complaints about labelling, advertising and composition of food
- food safety programmes where meat, seafood and other animal products are processed (carried out by the Verification Agency within NZFSA)
- maximum residue limits
- import and export of food
- food emergencies
- organic food
- food recalls
- legislation.
Public Health Units
Website: http://www.nzfsa.govt.nz/processed-food-retail-sale/food-complaints/public-health-units.htm
Contact your local Public Health Unit if you want to report a food-borne illness.
Local Government
Website: http://www.localcouncils.govt.nz/lgip.nsf or http://www.lgnz.co.nz/lg-sector/maps/
Contact your Local Council (ask for an Environmental Health Officer) if your inquiry relates to:
- complaints regarding poor hygiene standards in premises
- registration and inspection of food businesses
- general food safety advice.
- Template Food Safety Programmes (Off-the-peg Food Control Programmes)